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Life cycle after sale
MAINTAINANCE
01Full support (in production)

The products at this stage are being produced and sold by Fuyun. These products are supported by our services worldwide, including technical support, spare parts, software upgrades and preventive maintenance.

Recommendations:The laboratory can also be used to upgrade its capacity by assessing its needs and considering whether it should be upgraded to the latest-paid machine.


02Ongoing support (cut-off)

The products at this stage are no longer produced and sold by Fuyun. These products continue to be supported by our services worldwide, including technical support, spare parts, software upgrades and preventive maintenance.

Recommendations:Fuyun offers new solutions based on the latest innovative technologies that can improve efficiency, reliability, and user operations. Welcome to our sales team and get solutions and plan for the future.


03Supported to the best of its ability (cut-off)

The products at this stage are no longer produced and sold by Fuyun, and individual machines are beyond the warranty period. Our services worldwide will do their best to provide technical support and troubleshooting for these products, most of which are unconvenient and cannot be repaired or upgraded.

Recommendations:It is time to upgrade your lab. Although Fuyun will do his best to support it, there is a risk that it will not be able to repair the machine, leading to a shutdown or reduction of capacity.

Equipment life cycle
STAGE
The following table shows the current settlement of most of the equipment, and if your equipment is not found in the table below, contact the Fuyun after-sale service team to obtain the relevant information.
Equipment Model Product Category Product Status
SimpliMet 2 Cut I'm in full support.
SimpliMet 2 Cut Ongoing support
SimpliMet 3 Cut Just do your best.
SimpliMet 2 Cut I'm in full support.
SimpliMet 2 Cut Ongoing support
SimpliMet 3 Cut Just do your best.
SimpliMet 2 Cut I'm in full support.
SimpliMet 2 Cut Ongoing support
SimpliMet 3 Cut Just do your best.
SimpliMet 2 Cut I'm in full support.
SimpliMet 2 Cut Ongoing support
SimpliMet 3 Cut Just do your best.
SimpliMet 2 Cut I'm in full support.